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Coughlin Jewelers, located at 516 S Riverside Ave, Saint Clair, MI 48079, is a renowned jeweler specializing in engagement ring creation and personalized service. With a strong focus on trust, ethical standards, and a commitment to customer satisfaction, this family-owned business has built a solid reputation since its establishment in 1992. Their expert staff, including noted team members like Paula and LouAnn, assists customers in selecting from an impressive range of engagement rings and custom designs that cater to individual tastes and preferences. Coughlin Jewelers also provides additional services such as jewelry repairs and professional cleaning, ensuring that each piece maintains its beauty and functionality.
Customer feedback reflects an overall positive sentiment toward the store, with 357 reviews analyzed. Approximately 85% of the reviews are positive, highlighting friendly service, knowledgeable staff, and a lovely selection of jewelry, while around 10% remain neutral, addressing mixed experiences. A small percentage, about 5%, expressed negative sentiments, primarily related to isolated encounters with specific staff members.
**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
**Staff Members:**
- Paula
- LouAnn
Overall Sentiment from Online Customer Reviews:
The general atmosphere from online reviews is largely favorable, with 85% positive, 10% neutral, and 5% negative sentiments reported.
Best Review:
A customer named Vicki praised Coughlin Jewelers for being the only place to go for great service and a wonderful group of people.
Worst Review:
Paul expressed disappointment with one of the staff members, describing her as rude and condescending, which negatively impacted his decision to shop there.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 357
Store Phone Number: 8103296866
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