Coughlin Jewelers, located at 516 S Riverside Ave, Saint Clair, MI 48079, is renowned for its exceptional engagement ring creation services. The store operates in St. Clair County and is known for its commitment to high ethical standards and customer satisfaction. With a range of services including jewelry repair and custom ring design, Coughlin Jewelers aims to provide quality and value to its customers.
The staff, including noted jeweler LouAnne, is widely recognized for their knowledge and personable approach, lending their expertise to help customers find or create the perfect piece. However, occasional negative feedback has been noted regarding customer service interactions with certain employees.
Overall Sentiment from Online Customer Reviews:
Overall, the sentiment from online customer reviews is quite positive, with approximately 80% of feedback being favorable, 15% neutral, and 5% negative.
- **Positive sentiments highlight the friendly, knowledgeable service and the quality of the jewelry, making it a go-to destination for many customers.**
- **Negative feedback primarily focuses on isolated incidents of less than satisfactory customer service that some shoppers have experienced.**
Best Review:
Linda praised the store for its reasonable prices and exceptional service while resizing her wedding rings, noting the staff's friendliness and professional craftsmanship.
Worst Review:
Paul expressed disappointment with a specific staff member, describing their demeanor as rude and condescending, which affected his shopping experience.
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- LouAnne
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 8
Store Phone Number: 8103296866