Cox & Cox, located at 1619 Pennsylvania Avenue in Kannapolis, NC, is an inviting jewelry store that specializes in creating unique engagement rings. Situated in Cabarrus County, this shop is known for its personalized service, where the team is dedicated to helping customers craft their dream rings with care and creativity.

Many customers appreciate the warm atmosphere and the staff's willingness to listen to their ideas, providing valuable insights throughout the design process. While the general sentiment is positive, with a significant number of reviews highlighting memorable experiences, some feedback has pointed out delays in communication at times.

Customer Sentiment: Approximately 75% of customers express high satisfaction, with 15% neutral and 10% reporting concerns.

Opening Hours:

Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: Sarah praised the exceptional guidance she received while designing her engagement ring, noting that the staff truly understood her vision and made the process enjoyable.

Worst Review: Mark mentioned dissatisfaction with the lack of timely updates during his ring's creation, feeling disconnected from the process.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.