Jewelry & Loan Co, located at 807 South Main Street, Kannapolis, NC 28081, is a prominent pawn shop known for its exceptional customer services, particularly in the creation of engagement rings. With a legacy spanning since 1941, this family-owned establishment prides itself on offering personalized services tailored to customers' needs. Prospective buyers can explore a diverse range of pre-owned jewelry selections, alongside a straightforward loan process on various valuables, including gold and platinum pieces. The shop's welcoming atmosphere is further enhanced by a team that consistently provides exceptional service, fostering a supportive environment for customers seeking quick cash loans or unique jewelry pieces.

The store has garnered a solid reputation, reflected in its 4.9 out of 5 rating from 136 customer reviews. Positive feedback often highlights the staff's friendliness, helpfulness, and genuine care for the customers, making the store a favorite in Cabarrus County. However, there have been occasional mentions of pricing concerns, where some customers felt certain items were overpriced compared to other shops.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 4%
Negative: 1%

**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

**Staff Members:**
- Kathy P.

Best Review:
A customer praised the store for its exceptional service and noted that their engagement ring was made with care, reflecting the genuine attention from the staff.

Worst Review:
A reviewer expressed disappointment regarding a specific interaction, describing a staff member as rude and feeling that the pricing was inflated compared to other options available.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.