Creations Fine Jewelers, located at 3341 Solano Ave, Napa, CA 94558, operates in Napa County and specializes in the creation of custom engagement rings, wedding bands, and fine jewelry. The store has garnered a positive reputation for its exceptional craftsmanship and attentive service, especially in guiding customers through the process of designing unique engagement rings that reflect personal styles and stories.
With a total of 623 reviews compiled, the overall sentiment from online customer reviews is:
**Overall Sentiment from Online Customer Reviews:**
- Positive: 89%
- Neutral: 7%
- Negative: 4%
Customers consistently praise the knowledgeable and friendly staff, including owners Brian and Melissa Doughty, for their exceptional service and commitment to customer satisfaction. They take the time to understand client preferences, resulting in beautiful, customized pieces.
**Best Review:**
One customer, Jennifer, expressed that Brian and his team exceeded her expectations when creating a stunning engagement ring from her family's heirloom stones, highlighting the personalized attention and creativity that made the experience unforgettable.
**Worst Review:**
Another review by Jodi pointed out dissatisfaction regarding a repair pricing issue; she felt the cost was exorbitant for the service provided, contrasting sharply with the generally favorable sentiments about the store's pricing and service.
**Staff Members Mentioned:**
- Brian Doughty
- Melissa Doughty
**Hours of Operation:**
| Day | Hours |
|-----------|-------------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.