River Park Jewelers, located at 1433 West Imola Avenue, Napa, California 94559, is a local gem in Napa County known for its welcoming atmosphere and quality service. With a commendable rating derived from 41 reviews, the establishment is appreciated for its skilled engagement ring creation and extensive jewelry repair services. The knowledgeable staff, including sisters Lucia and Maria, consistently provide personalized assistance, making each customer feel valued and attended to.
The store offers a variety of services, including custom jewelry design, watch repairs, resizing, and battery replacements, with special promotions such as 30% off on jewelry and 20% off on watches. Despite some negative experiences shared by customers regarding communication and turnaround time, the majority of reviews reflect a positive overall sentiment towards the friendly service and commitment to quality.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews:**
Best Review: Philippa praised the jeweler for its sincere and genuine service, noting the friendly and knowledgeable staff that treats customers like family.
Worst Review: Heather expressed frustration over poor communication regarding her engagement ring resizing, describing an unpleasant interaction with the owner.
**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
| Monday | Closed |
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.