Crider Quality Jewelers, located at 4424 Milan Rd, Sandusky, OH 44870, is a well-regarded jewelry store in Erie County, known for its exceptional engagement ring creation and personalized service. With a focus on customer experience, the store offers a broad selection of fine jewelry, custom designs, and repairs. The knowledgeable and friendly staff, including owner Jim, strive to ensure that every customer finds the perfect piece, whether for engagements, anniversaries, or special gifts. Clients appreciate the professional advice provided during their buying decisions, reflecting the store's commitment to customer satisfaction.
Customer reviews reveal a mixed atmosphere. Overall, the sentiment from online customer reviews stands at 79% positive, 15% neutral, and 6% negative.
Positive feedback highlights the quality of craftsmanship and the exceptional customer service provided by Jim and his team, with many customers expressing appreciation for the personalized attention they received while selecting their engagement rings.
In contrast, some negative reviews cite experiences of dissatisfaction, particularly regarding product quality and service issues, with a few customers feeling undervalued by staff during challenging situations.
Best Review:
Michael praised Crider Quality Jewelers for making customers feel like family, emphasizing the warm and welcoming atmosphere created by Jim and the staff, which contributed to a pleasant shopping experience.
Worst Review:
Cynthia expressed disappointment with the store, stating she encountered unkind actions from the staff when issues arose with her purchase, feeling that the business did not prioritize customer service.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours | |
|----------------------|-----------|
| Tuesday - Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday & Monday | Closed |
**Staff Members:**
- Jim (Owner)
Positivity Score: 86.5%
Total Customer Feedback Reviewed: 232
Store Phone Number: 4196254000
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.