Zales Jewelers, located at 4314 Milan Rd, Unit 270, Sandusky, OH 44870, operates in Erie County and is known for its exceptional engagement ring services. Customers frequently praise the knowledgeable and friendly staff, particularly emphasizing the assistance provided by the store manager, Joe, and associates like Cari and Nikki. The store offers a wide variety of diamond engagement rings, custom designs, and repair services, ensuring every customer can find the perfect piece or create a personalized ring.

Operating hours are as follows:
- Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
- Monday: 10 AM - 9 PM
- Tuesday: 10 AM - 9 PM
- Wednesday: 10 AM - 9 PM
- Thursday: 10 AM - 9 PM
- Friday: 10 AM - 9 PM

Overall Sentiment from Online Customer Reviews:
From reviewing 27 customer reviews, the overall sentiment is predominantly positive, with approximately 90% reflecting favorable experiences. Neutral feedback comprises about 5%, while negative comments account for around 5%.

Best Review:
A customer named Sarah Campbell commended the store for its exceptional team, highlighting how Nikki listened attentively to her needs, showcased the desired items, and even mentioned they were on sale, further facilitating a favorable financing option.

Worst Review:
No distinctly negative review was found among the feedback provided.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Joe and Cari.