Crosnoe Gold & Silver, located at 862 N Kingshighway St, Cape Girardeau, MO 63701, is a well-regarded jewelry store specializing in engagement ring creation and a variety of jewelry services. The business has been locally owned by Jay and Linda Crosnoe for over 30 years, boasting more than 100 years of collective experience in the jewelry industry. This expertise translates into a commitment to outstanding customer service and personalized assistance when selecting the perfect ring for life's special moments.
The store emphasizes quality craftsmanship, offering a wide range of engagement rings tailored to suit different styles and budgets. Customers can expect to receive expert advice on various aspects of their purchase, including the 4 Cs of diamonds, ensuring they make informed decisions. Crosnoe Gold & Silver also provides services for jewelry repairs and appraisals, enhancing its reputation as a full-service jeweler in Cape Girardeau County.
Overall, the sentiment from online customer reviews is mixed.
Overall Sentiment from Online Customer Reviews:
- Positive: 61%
- Neutral: 15%
- Negative: 24%
Positive reviews often highlight the friendly atmosphere, knowledgeable staff, and fair pricing, while some negative feedback points to perceptions of low offers for selling gold and negative customer interactions.
Best Review:
Jacob appreciated Crosnoe Gold & Silver for their excellent jewelry repair service, stating that he consistently trusts them for cleaning and fixing his pieces, emphasizing their high craftsmanship and experience.
Worst Review:
Nadene expressed disappointment, criticizing the store for offering significantly below the value of her friend's ring during a selling process, suggesting she felt taken advantage of.
**Opening Hours:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed
Staff members mentioned include Jay and Linda Crosnoe.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 68.5%
Total Customer Feedback Reviewed: 26