Crown Jewelers Staunton VA

Crown Jewelers, located at 6 E Beverley St, Staunton, VA, is a cherished institution in the jewelry community known for its expertise in engagement ring creation and exceptional customer service. With over 62 years of experience, the team, led by owners Nicole and Jason Bland, offers a personalized experience that sets them apart from typical retail environments. They specialize in custom designs, jewelry repairs, and a variety of fine jewelry selections, ensuring that every customer can find the perfect piece or have their unique vision brought to life.

Customers appreciate the hands-on approach and the assurance that all repairs and customizations are performed on-site, allowing for a level of quality control that is hard to find elsewhere. Many reviews highlight the welcoming atmosphere of the store and the knowledgeable staff, who go above and beyond to make each experience memorable.

Crown Jewelers is dedicated to understanding the sentimental values behind each piece of jewelry, especially engagement rings. Clients find confidence in the craftsmanship, with several mentioning how their unique pieces exceeded their expectations.

Operating Hours:
- Tuesday to Saturday: 10:30 AM - 5:30 PM
- Closed Sunday and Monday

Phone: (540) 885-0653

Overall Sentiment from Online Customer Reviews:
Based on 78 reviews, the overall sentiment leans positively, with approximately 88% of reviews indicating satisfaction, 10% neutral feedback, and 2% negative experiences. Customers frequently commend the craftsmanship and customer service while citing occasional delays in service.

Best Review:
Veronika expressed admiration for Crown Jewelers, highlighting the wonderful staff who helped her find a unique piece and created a welcoming environment that encouraged her purchase.

Worst Review:
Zelma experienced frustration with the extended time it took to resize her engagement ring, as well as an unpleasant interaction with a staff member regarding payment, feeling that the process was overly complicated.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.