H.L. Lang & Co. Jewelers, located at 11 W Beverley St, Staunton, VA 24401, is a long-standing establishment with a rich history, serving the jewelry needs of the community since 1885. The store specializes in engagement ring creation, offering a diverse selection of beautiful engagement bands and expert services to guide customers through the selection process. Staff members are noted for their friendliness and professionalism, providing personalized attention to every request.

Operating in Augusta County, this jeweler carries a reputation for a mix of traditional and contemporary pieces, catering to various styles and budgets. Customers appreciate the store’s dedication to customer service, often highlighting the exceptional engagement ring options available. However, there have been reports of inconsistency regarding store hours and unexpected closures, which may affect the customer experience.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Highlight reviews indicate a strong trend towards positive experiences, emphasizing the quality of the jewelry and the warm service provided, while a few reviews note inconveniences related to store accessibility.

Best Review: Alison mentioned the store was occasionally closed but praised the friendly atmosphere, remarking on a fair selection of engagement rings and other jewelry at agreeable prices.

Worst Review: Gary noted an experience where the store appeared open with a sign but the door was locked during operational hours, expressing frustration at the lack of updated information about store hours.

Hours of Operation:
- Monday to Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed

Staff Members: Notable mention of staff members includes Katie.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.