Crystal Jewelers, located at 136 Route 10 W, East Hanover, NJ, is a family-owned jeweler known for its exceptional engagement ring creation and various other jewelry services. This store has been servicing the area since 1997, offering personalized customer care. The store specializes in custom jewelry design, making it an excellent choice for couples looking to create a unique engagement ring that reflects their individual styles.

With over 29 reviews analyzed, sentiments vary among customers. Positive reviews highlight the friendly and knowledgeable service provided by staff members like John, emphasizing great prices and a welcoming atmosphere. Customers have praised the commitment to quality and the exceptional work on repairs and custom pieces. However, some customers voiced dissatisfaction, citing issues with service consistency and a handful of negative experiences related to repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Operating Hours:**
- Monday to Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed

**Staff:**
- John (Owner)

Best Review:
A customer praised Crystal Jewelers for outstanding service and quality, noting that John's expertise made their diamond engagement ring shopping experience easy and enjoyable.

Worst Review:
One customer expressed disappointment with the service, reporting that after bringing two watches in for battery replacements, both stopped working shortly thereafter and criticized the owner's dismissal of their concerns.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.