Rena's Jewelry, located at 364 Route 10 W, East Hanover, NJ 07936, is a beloved jewelry store in Morris County known for its exceptional engagement ring creation services. With a strong community presence since 1984, the family-owned business offers a wide range of unique and beautiful jewelry pieces, with a focus on personalized customer care.

The team at Rena's Jewelry, including owner Rena and staff members like Bob and Sam, is known for their warmth and attentiveness, making customers feel like part of the family. They take pride in working closely with shoppers to bring their visions to life, especially when it comes to custom engagement rings. Customers frequently express appreciation for the knowledgeable guidance provided during the design process, which has contributed to Rena's solid reputation.

While most feedback is overwhelmingly positive, some reviews mention minor issues, indicating occasional lapses in communication or service consistency. Approximately 80% of customers report high satisfaction, while 10% express neutral feelings and another 10% have experienced problems.

Opening Hours:

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: Lisa shared her delightful experience, emphasizing the outstanding customer service and attention to detail when having her engagement ring resized and repaired, resulting in a smooth and personalized journey.

Worst Review: Maris voiced disappointment regarding the quality of a watch repair service, feeling that the customer service was lacking and their concerns were not adequately addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.