Culy's Jewelry, Coldwater, MI

Culy's Jewelry, located at 7 W Chicago St, Coldwater, MI 49036, operates in Branch County and has gained a reputation for providing exceptional jewelry services, particularly in the area of engagement ring creation. The knowledgeable and welcoming staff, including mentions of owner Jeff and his family, offer personalized service, ensuring customers find the perfect ring without the hassle of special orders. Customers have praised the store for its impressive selection and reasonable prices, along with a commitment to quality repairs for fine jewelry.

The overall feedback from online reviews indicates a predominantly positive environment, with 56 reviews analyzed.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews highlight the family's commitment to customer service and the quality of their products, with many customers emphasizing their long-standing relationship with the store over generations. Several reviewers applauded the cleanliness of the facility and the friendly nature of the staff. However, negative feedback mentioned issues with communication from specific staff members, indicating that not every interaction met customer expectations.

Best Review:
Matthew appreciates Culy's Jewelry for fulfilling his family's needs for generations, noting their excellent selection and service when searching for an engagement ring.

Worst Review:
Travis shared his experience of finding the owner unapproachable, indicating a challenging interaction that affected his impression of the store.

Operating Hours:
Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 12:00 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.