Diamond International Center, located at 5895 Cerritos Ave, Cypress, CA 90630, is renowned for its exceptional engagement ring creation and personal customer service. The owner, Charlie, along with his knowledgeable staff, provides a welcoming atmosphere where clients can explore a wide selection of unique jewelry pieces and custom designs tailored to their preferences.
With a strong emphasis on honesty and transparency, Diamond International Center is a trusted establishment in the jewelry industry, boasting an impressive rating of 4.7 stars from 60 reviews. Customers appreciate the attentive service received while creating their dream engagement rings, highlighting the quality craftsmanship and fair pricing. Services offered include engagement ring design, jewelry repair, and gold buying.
Operating hours are as follows:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday and Monday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Customers frequently commend Charlie's creativity, noting his ability to bring their visions to life. However, some reviews express concerns regarding a few negative experiences with pricing transparency and quality in specific instances.
Best Review:
A customer praised Charlie for his exceptional service and quality, appreciating the unique designs available and emphasizing Charlie's genuine approach to customer satisfaction.
Worst Review:
One reviewer criticized the engagement ring design process due to perceived issues with pricing and overall quality, expressing disappointment in the service they received.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.