Quick Fix Jewelry is a notable jeweler located in Cypress, California, known for its exceptional engagement ring creation and repair services. The store operates from 4121 Ball Rd, Cypress, CA 90630, and offers a welcoming environment where clients can watch their precious pieces being worked on. The owner, Jay, is praised for his artistic talent and commitment to craftsmanship, frequently accommodating special requests and providing competitive pricing. Customers appreciate the rapid turnaround for sizing and repairs, often leaving with their items ready on the same day.
The jewelry store specializes in a variety of services, including engagement ring customization, jewelry resizing, repairs for watches and eyeglasses, stone replacement, and laser welding. Quick Fix Jewelry has garnered a total of 251 reviews, reflecting a mix of positive and negative feedback.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews highlights a strong positive atmosphere, with approximately 80% of reviews being positive, 15% neutral, and 5% negative.
Positive reviews frequently laud the speed and quality of services, with many customers expressing satisfaction with how their engagement rings and other jewelry were handled. Customers often mention the friendly and accommodating nature of the staff, specifically praising Jay's personable approach and expertise.
Negative reviews typically reflect dissatisfaction with pricing inconsistencies and perceived communication issues. Some customers felt that their expectations regarding service was not met and expressed frustration over misunderstandings in the repair process.
Best Review:
A customer named Jill described her experience with Quick Fix Jewelry as remarkable, highlighting how Jay was able to resize her engagement ring in under an hour while maintaining an impressive level of craftsmanship that made the ring appear brand new.
Worst Review:
John noted his disappointment when he felt the service received was not up to par. He raised concerns about being charged more than expected for a watch battery replacement and commented on the lack of clear communication regarding the pricing.
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
Staff Member:
- Jay (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 251
Store Phone Number: 7148163566