Daniel's Jewelry, located at 1436 Waukegan Rd, Glenview, IL 60025, operates as a family-owned and operated jewelry store, providing a range of services with a special focus on custom engagement ring creation. The team, including Valery Keller, the owner and head designer, is known for their personalized approach and expertise in creating unique pieces tailored to customer specifications. They also offer services like jewelry repair, estate pieces, and onsite restoration, ensuring all jewelry needs are met in one location.
Operating hours are as follows:
- Tuesday: 10:15 AM - 5:00 PM
- Wednesday: 10:15 AM - 5:00 PM
- Thursday: 10:15 AM - 5:00 PM
- Friday: 10:15 AM - 5:00 PM
- Saturday: 10:15 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Overall, there has been a positive mix of feedback from customers, with a total of 126 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Customers have praised the staff for their professionalism and creativity, particularly noting the excellent service provided by Valery. However, some negative experiences include issues related to customer service that led to dissatisfaction.
Best Review:
A customer highlighted Valery's exceptional ability to create a custom pendant from heirloom jewelry, expressing gratitude for her considerate suggestions and excellent craftsmanship.
Worst Review:
One review described a troubling incident where an elderly customer experienced abusive behavior from the owner regarding a repair issue, leading to a distressing interaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 126
Store Phone Number: 8479985222
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