Onomoli Fine Jewelry, located at 1446 Waukegan Rd, Glenview, IL, is a cherished destination in Cook County for those seeking to design their dream engagement ring. Established in 1996, this family-owned store is known for its warm and inviting atmosphere, where customers can engage in a heartfelt design process with the owners, Dan and Niki.
The shop is well-recognized for its extensive selection of high-quality jewelry and personalized service. Many customers rave about the team's expertise and patience, particularly when helping to create custom engagement rings or selecting from their stunning collections. The unique charm of Onomoli lies in how the staff treats each client like family, ensuring a positive experience from start to finish. Despite the overwhelming positive feedback, some reviews point out minor miscommunications regarding repairs and resizing, indicating room for improvement.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% are neutral, and 5% report issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Justin shared a delightful experience in creating his fiancé's engagement ring, praising the personal touch and care given during the entire process.
Worst Review: M reported disappointment with the repair services as the initial interaction left her feeling unclear about costs and options.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 62
Store Phone Number: 8474869701