Dayer Jewelers, located at 804 Front St, Conway, AR 72032, is known for its focus on jewelry services, including engagement ring creation. The store has historically built a reputation for quality repairs and personalized service. The staff is reported to offer assistance for various jewelry needs, such as custom engagement ring designs, repairs, and cleaning. Owner Tommy Dayer oversees operations, aiming to provide valuable customer interactions.
While some reviews highlight excellent service and timely repairs, there are notable concerns regarding customer treatment. Positive sentiments reflect a rating of 5 based on 9 votes on Facebook, praising the friendly service and quality of work, especially for repairs. However, customer experiences are mixed; for instance, one Yelp review reflects dissatisfaction with how a customer was treated when inquiring about an engagement ring, indicating a need for improved customer handling.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Best Review:
A Facebook reviewer commended Dayer Jewelers for their friendly service and prompt repair turnaround times, expressing satisfaction with the pricing and quality.
Worst Review:
A Yelp reviewer recounted a negative encounter with a staff member, noting that their son felt disrespected when seeking assistance for an engagement ring, which led to their family choosing not to return.
Operating Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 71%
Total Customer Feedback Reviewed: 13
Store Phone Number: 5013296332