Day's Jewelers, located at 4 Stephen King Dr Ste 2, Augusta, ME 04330, offers a wide range of jewelry services with a particular focus on engagement ring creation. The store is known for its exceptional customer service and extensive selection of diamond engagement rings, gemstone jewelry, and watches. Customers have praised the knowledgeable staff, including Ken and Marie, who are noted for their helpfulness and professionalism. The store operates in Kennebec County and provides various services, such as custom jewelry design, jewelry repairs, and complimentary consultations.
However, there have been some negative experiences highlighted by customers, particularly regarding communication issues and timely delivery of products. Overall, Day's Jewelers has received a mixed response but maintains a strong reputation in the community.
Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 25%
Negative: 8%
Best Review: A customer lauded Day's Jewelers for their excellent service and help in designing a custom engagement ring, noting the patience and guidance offered by the staff.
Worst Review: Another reviewer expressed disappointment with the management when an ordered wedding ring was not ready in time for their wedding, indicating a lack of care in handling the situation.
Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
Staff Members:
Ken, Marie
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 79.5%
Total Customer Feedback Reviewed: 50
Store Phone Number: (207) 579-0499