D.B. Bowles Jewelers, located at 1411 N Main St #5, Suffolk, VA 23434, is a locally owned jewelry store that specializes in creating beautiful engagement rings and providing excellent customer service. The store has garnered a respectable 4.4 rating based on 21 reviews across different platforms, reflecting a solid reputation for quality and service.
The owner, Bruce Bowles, and his staff are frequently praised for their friendliness and professionalism, going above and beyond to assist customers with various jewelry needs. Many patrons commend the store's ability to create custom pieces and their expertise in jewelry repairs, highlighting positive experiences related to service speed and quality. Noteworthy mentions include quick turnaround times for repairs and a broad selection of jewelry, making it a favored spot for those seeking engagement rings.
However, there are some negative reviews, primarily regarding pricing and product availability. A few customers expressed dissatisfaction due to the limited selection for specific requests and concerns about higher prices compared to competitors.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%
Best Review:
Sarah Noel noted the amazing staff and phenomenal service received, with quick assistance for an engagement ring repair.
Worst Review:
A customer mentioned disappointment with the limited selection available for specific custom requests, which fell short of their expectations.
Hours of Operation:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 6:00 PM|
| Tuesday | 10:00 AM - 6:00 PM|
| Wednesday | 10:00 AM - 6:00 PM|
| Thursday | 10:00 AM - 6:00 PM|
| Friday | 10:00 AM - 6:00 PM|
| Saturday | 10:00 AM - 2:00 PM|
| Sunday | Closed |
Staff:
Bruce Bowles
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87%
Total Customer Feedback Reviewed: 21
Store Phone Number: 7579348101
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.