Delta Diamond Setters and Jewelers, located at 895 W Ann Arbor Trail, Plymouth, MI 48170, has been a family-owned establishment serving the community for over 30 years. The jeweler is recognized for its engagement ring creation and offers a range of services including custom designs, jewelry repairs, and resizing. The shop has been noted for its quality customer service, with staff being described as friendly, patient, and knowledgeable about their offerings.
Reviews indicate a mix of sentiments. While many customers praise the quality of service and the friendly atmosphere, there is also a notable complaint about product durability and potential misunderstandings regarding jewelry specifications. Of the twelve reviews analyzed, about 75% reflect positive sentiment, while 25% express dissatisfaction.
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 3:00 PM
- Friday: 10:00 AM - 3:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff members mentioned in the reviews include Tom Piotrowski and his daughters, who are recognized for their friendly service and expertise.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 0%
- Negative: 25%
Best Review:
A satisfied customer recounted their experience of purchasing an engagement ring, highlighting the exceptional service provided by the staff, who were attentive and willing to answer all their queries.
Worst Review:
One customer expressed disappointment after multiple purchases led to issues with product durability, specifically regarding the white gold wedding ring which required regular plating to maintain its appearance.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 12
Store Phone Number: 7344551220