Plymouth Jewelry & Gifts, located at 620 Starkweather St, Plymouth, MI 48170, is a highly regarded jeweler specializing in custom engagement ring creation and a variety of other jewelry services. Customers appreciate the knowledgeable and friendly staff, with Kevin being mentioned as a particularly respected business owner. The store has built a reputation for providing not only beautiful engagement rings but also a comprehensive range of services, including jewelry repair, appraisals, and custom design.
With a total of 100 reviews analyzed, the overall sentiment from online customer reviews reflects a positive atmosphere around the store. Positive reviews comprise approximately 90%, neutral feedback 5%, and negative experiences are noted at 5%. Customers frequently commend the caring service, attentiveness, and expertise exhibited by the staff, making the experience of selecting an engagement ring more enjoyable.
However, there are a few negative sentiments where customers express dissatisfaction regarding certain interactions and service issues, leading to a mixed yet predominantly favorable reputation.
**Opening Hours:**
| Day | Hours |
|----------|---------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday| 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
**Staff Members:**
- Kevin
Best Review: A loyal customer praised the exceptional customer service provided by the staff at Plymouth Jewelry & Gifts, noting how they felt welcomed and valued throughout the process of selecting an engagement ring.
Worst Review: One customer expressed disappointment with the service, experiencing a lack of attentiveness from the staff during a jewelry repair process, which left them feeling undervalued.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 100
Store Phone Number: 7344531860