Diamond City, located at 6901 Security Blvd, Windsor Mill, MD 21244, specializes in engagement rings and a wide array of custom jewelry. With a notable focus on diamond manufacturing and customization, Diamond City has been providing exceptional services in Baltimore County for several years. The store operates under the management of a dedicated team known for their customer-centered approach, ensuring satisfaction and quality in every piece.

The store has garnered a total of 178 reviews with an overall appreciation for its quality and customer service. A substantial number of customers express positive sentiments about their experiences, highlighting the expertise and friendliness of the staff, particularly praising individual team members for their assistance in creating unique engagement rings. However, there are a few negative comments regarding service delays and product quality, indicating room for improvement in those areas.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review:
Rashed Rafi praised the store for its good quality jewelry and exceptional customer service, expressing overall satisfaction with the shopping experience.

Worst Review:
Glenda Dedmon recounted a disappointing experience, reporting significant delays and damage to her jewelry after service, leading to a poor impression of the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.