TDC Jewelry in Deer Park, IL, is a distinguished jeweler known for its exceptional engagement ring creation and personalized service. Situated at 21805 W Field Pkwy Ste 170, this store has built a reputation for offering a wide selection of stunning engagement rings and custom designs. With over 36 reviews, TDC Jewelry consistently receives praise for its attentive and knowledgeable staff, particularly the owner, Jon, who is recognized for guiding customers through the intricate process of selecting the perfect diamond and setting for their needs.
The store operates in Lake County and offers a variety of services, including jewelry cleaning, repair, restoration, and custom jewelry design. Customers value the comfortable and pressure-free environment that Jon fosters, allowing them to take their time when making such significant purchases.
However, not all experiences have been positive; some negative reviews note issues with customer service, particularly in situations involving repairs and follow-ups.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Tuesday: 10:30 AM - 4:00 PM
- Wednesday: 10:30 AM - 4:00 PM
- Thursday: 10:30 AM - 4:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Closed on Monday, Friday, and Sunday
**Staff Members:**
- Jon (Owner)
Best Review:
The review from a satisfied customer highlighted the knowledgeable and patient service provided by Jon, who walked them through the process of selecting a ring that exceeded their expectations while staying within their budget.
Worst Review:
A dissatisfied customer expressed frustration over the service they received during a ring repair, mentioning poor communication regarding the engraving process and unmet expectations concerning the product.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 58
Store Phone Number: 8479135531