Diamond Dave's Creative Jewelers, located at 416 S Broadway St, Lake Orion, MI 48362, is a well-regarded establishment in Oakland County specializing in engagement ring creation and custom jewelry services. Customers frequently highlight the knowledgeable and friendly staff, including Marcy, who is noted for her expertise in helping clients design their perfect engagement rings.

The store offers a range of services, including jewelry repairs, resizing, stone setting, and personalized bridal jewelry pieces. With a solid customer satisfaction rating of 4.6 based on 55 reviews, the atmosphere is generally warm and welcoming, with many clients expressing their appreciation for the attentive service and high-quality workmanship.

However, there have been instances of negative feedback regarding communication and service consistency. Some customers reported delays in service and lack of updates regarding their jewelry repairs, leading to frustration. Overall, the store maintains a positive reputation with a mix of reviews reflecting both excellent service and occasional shortcomings.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

**Opening Hours:**
- Monday: 9:30 AM – 4:00 PM
- Tuesday: 9:30 AM – 6:00 PM
- Wednesday: 9:30 AM – 4:00 PM
- Thursday: 9:30 AM – 6:00 PM
- Friday: 9:30 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed

Staff members mentioned include Marcy and the owner, who actively engages with customers to ensure a satisfactory experience.

Best Review:
Karla noted the exceptional customer service and help she received with her repair and watch battery replacement, emphasizing the staff's knowledge and friendliness.

Worst Review:
Mike expressed dissatisfaction regarding the lack of communication and organization, stating that he experienced poor service during the process of having a new stone put in a ring.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.