Diamond Designs by the McNeills is a well-regarded jewelry store located at 901 N Carbon St, Marion, IL, offering a wide array of fine jewelry, including a strong focus on engagement ring creation and comprehensive jewelry repair services. The store operates in Williamson County and has a legacy that spans three generations of the McNeill family, with Elizabeth McNeill currently at the helm. Customers can expect personalized service, with a knowledgeable staff including Robin Vinyard, a Certified Diamontologist with extensive experience in jewelry their repair and sales.

The range of services provided includes custom jewelry design, ring sizing, stone setting, pearl and bead stringing, and watch battery replacement. The business is known for its high-quality selection and on-site repairs, making it a one-stop shop for all jewelry needs.

Reviews compiled from various sources indicate a generally positive reception of the store, with 16 reviews reviewed in total.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The atmosphere surrounding Diamond Designs by the McNeills is favorable, as many customers demonstrate satisfaction with the service, attention to detail, and the quality of the jewelry. However, a minority of reviews suggest occasional miscommunication regarding service timelines.

Best Review:
A customer named Daphney praised Elizabeth for her exceptional work, noting a delightful experience in updating her wedding band and creating a beautiful memory ring.

Worst Review:
Julie expressed dissatisfaction about customer service following the passing of Steve McNeill, indicating a lack of attention to customer needs at that time.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

Staff members include:
- Elizabeth McNeill (Owner)
- Robin Vinyard (Manager)