The Diamond Guild, situated at 83 Morse Street, Suite 8AA, Norwood, MA, has earned a solid reputation as a premier destination for engagement ring creation since its establishment in 1945. This family-owned jeweler operates in Norfolk County and has garnered numerous positive reviews for their personalized service and high-quality craftsmanship.

At The Diamond Guild, customers are treated to a unique, appointment-only shopping experience designed to prioritize individual attention. With a team that includes skilled jewelers and gemologists, clients often praise the staff for their expertise and the supportive environment they create while guiding couples through the design process. Many reviews highlight the joy of working with the knowledgeable team, who take the time to understand each client's vision and offer tailored recommendations.

Overall, customer sentiment indicates that around 80% of clients are very satisfied with their experiences, while 10% have given neutral feedback, and the remaining 10% encountered less favorable interactions, mostly relating to communication challenges or timing issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Matthew spoke highly of the exceptional staff who made the ring-buying process stress-free and enjoyable, contributing significantly to a special moment in his life.

Worst Review: Myechia expressed disappointment with the customer service after her purchase, feeling unvalued when she sought help regarding a delayed order.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.