Roman's Hallmark, located at 626 Washington St, Dedham, MA 02026, operates in Norfolk County and specializes in various jewelry services, particularly engagement ring creation and repair. The store offers a selection of fine jewelry, gifts, greeting cards, and exceptional customer service. Customers have noted the store's helpful staff, contributing to a friendly shopping experience. However, there are reports of fluctuating inventory and concerns about certain policies affecting the customer experience. The store's operating hours are Monday to Friday, 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. For inquiries, customers can reach the store at (781) 326-2854.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

Best Review: A customer praised the helpfulness and friendliness of the staff, expressing satisfaction with the selection and service offered at the store, highlighting the welcoming atmosphere cultivated by the team.

Worst Review: Another customer described a frustrating experience regarding the use of Hallmark rewards, feeling that the staff member was hesitant to honor the policy in a fair manner, leading to disappointment in the service received.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: 8:30 AM - 7:00 PM
- Tuesday: 8:30 AM - 7:00 PM
- Wednesday: 8:30 AM - 7:00 PM
- Thursday: 8:30 AM - 7:00 PM
- Friday: 8:30 AM - 7:00 PM
- Saturday: 8:30 AM - 5:00 PM
- Sunday: 9:00 AM - 5:00 PM