Diamond Jim's Jewelry, located at 1601 Lincoln Way E, South Bend, IN 46613, is a family-owned and operated jewelry store that has been serving the community since 1982. Known for their exceptional engagement ring creation and a wide range of jewelry services, the store offers sales, appraisals, customizations, resizing, repairs, and gold buying. The skilled owner, Jeff, and his friendly staff are recognized for their customer service and commitment to quality, making them a premier choice for couples looking to create the perfect engagement ring.
The jeweler operates in St. Joseph County and emphasizes affordability, providing competitive prices alongside free estimates for jewelry repairs. With a strong reputation and numerous positive reviews, Diamond Jim's Jewelry is frequently recommended for its noteworthy attention to detail and customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 89%
Neutral: 6%
Negative: 5%
The store boasts a collection of 98 reviews, showcasing a generally favorable atmosphere. Customers often praise the pricing, selection, and personalized service, while a few mention occasional incidents of less-than-ideal customer interactions.
Best Review:
Tracy expressed that Diamond Jim's Jewelry offers the best prices, selection, and service, highlighting how Jeff goes the extra mile to ensure customer satisfaction.
Worst Review:
Vanessa reported a negative experience due to perceived rudeness from staff when she sought to sell gold-plated jewelry, indicating confusion during her visit.
Business Hours:
- Tuesday: 11:30 AM – 5:00 PM
- Wednesday: 11:30 AM – 5:00 PM
- Thursday: 11:30 AM – 5:00 PM
- Friday: 11:30 AM – 5:00 PM
- Saturday: 11:00 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed
Staff members mentioned include Jeff, the owner.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.