J.R. Fox Jewelers, located at 1105 E Ireland Rd, South Bend, IN 46614, operates within St. Joseph County. This family-owned jeweler is well-regarded for its engagement ring creation and repair services. The knowledgeable staff is known for being friendly and helpful, providing a welcoming atmosphere for every customer. J.R. Fox is famous for their extensive inventory and custom jewelry design, allowing clients to create personalized pieces that reflect their unique styles and preferences.

Reviews suggest a mixed experience: 49 reviews indicate a generally positive sentiment regarding the quality of service and the expertise in jewelry repair, with many customers praising the staff's attentiveness and the craftsmanship of the engagement rings. However, some reviews mention dissatisfaction with the repair quality and customer service during specific visits, illustrating instances where expectations were not fully met.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members include Nikki and Cindy Fox, who are noted for their customer service and product knowledge.

Best Review: Jennifer expressed a long-standing appreciation for the craftsmanship at J.R. Fox Jewelers, highlighting their outstanding jewelry repair service and the beautiful items available.

Worst Review: Clinton recounted a frustrating experience with cleaning jewelry that resulted in scratches and damage, felt that his concerns were dismissed by the staff during his visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.