Diamond Rush Jewelers, Hendersonville NC

Diamond Rush Jewelers, located at 1727 Brevard Rd, Hendersonville, NC 28791, is a prominent jewelry store known for its exceptional services in engagement ring creation and repair. With a reputation built over years of dedicated service, the store is part of Henderson County's vibrant jewelry scene. Customers appreciate the array of services provided, including jewelry repair, custom orders, watch battery replacements, and appraisals.

Chris and Michelle Wright, who are actively involved in the day-to-day operations, have garnered a loyal clientele through their personable approach and commitment to quality. Customers frequently commend their friendly and knowledgeable service, often highlighting the reasonable price points and warm environment. However, some reviews note delays in repair services and communication issues, particularly regarding watch repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

A total of 31 reviews were analyzed, revealing a predominantly positive sentiment regarding customer service and quality, while also acknowledging some room for improvement in repair turnaround times.

Best Review:
Krysta praised Diamond Rush Jewelers for their outstanding customer service and quality of work, implying a high level of customer satisfaction in both engagement ring creation and general service.

Worst Review:
Bruce expressed frustration over a long wait for a simple watch repair, indicating organizational issues that affected his overall experience.

Operating Hours:
- Friday: 9:30 am – 5:30 pm
- Saturday: 10:00 am – 4:00 pm
- Sunday: Closed
- Monday to Thursday: 9:30 am – 5:30 pm

Staff Members Mentioned:
- Chris Wright
- Michelle Wright

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.