Jewel Pro, located at 1800 Four Seasons Blvd Ste E4, Hendersonville, NC 28792 in Henderson County, specializes in offering a wide range of jewelry services, particularly focusing on engagement ring creation and customization. With over 67 reviews analyzed, the shop has garnered attention for its personalized service, fair pricing, and expert craftsmanship. The owner, Andy McKenzie, is noted for his hands-on approach and takes pride in providing thorough consultations for custom jewelry projects.

The reviews express a mix of sentiments, with many customers praising the quality of work and the friendly atmosphere. Notably, several reviews highlight the efficient service for urgent jewelry repairs, making it a popular choice for those who need prompt attention to their pieces. However, some negative feedback indicates issues with communication and timelines for services rendered, particularly regarding the expectations set for repair completion.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

**Opening Hours:**
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members:**
- Andy McKenzie (Owner)

Best Review:
A customer praised Jewel Pro for the efficient resizing of a ring, noting that it was done perfectly on the first attempt, and commended the fair pricing and convenience of the location.

Worst Review:
Another customer expressed dissatisfaction with the service, describing frustration over delayed timelines and lack of communication when attempting to retrieve a repaired ring, leading to a negative experience overall.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.