Charles E. Dickens Fine Jewelry, located at 100 W Oak St, Palestine, TX, is renowned for its exceptional engagement ring creation services. With a strong reputation built since 1984, the store offers a welcoming atmosphere and personalized customer service, primarily led by owners Charles and Linda Dickens. The jewelry selection is diverse, featuring stunning pieces suitable for life’s special moments, including weddings and anniversaries.

Customer reviews indicate a generally positive sentiment, with many highlighting the store's attentive service and craftsmanship. However, there are some criticisms regarding pricing and service inconsistencies.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Specializing in engagement and bridal jewelry, the store provides repair services, making it a popular choice for locals in Anderson County. The dedicated staff pays close attention to detail, ensuring customers leave with the perfect piece tailored to their needs.

The opening hours are as follows:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed

Staff Members: Charles and Linda Dickens.

Best Review: A customer praised the store for its charming atmosphere and exceptional customer service, especially enjoying their quality jewelry pieces.

Worst Review: An unhappy reviewer expressed dissatisfaction regarding service delays and communication issues during the jewelry creation process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.