Silver Lady Fine Jewelry & Gift Shop, located at 2000 Crockett Rd, Suite 101 in Palestine, TX, is a cherished local destination for those seeking stunning engagement rings and fine jewelry. Despite some reports of the store's closure, it appears to be operating and providing personalized jewelry crafting services, making it a standout in Anderson County.

The team, led by the owner Tina Y., is known for their warm and inviting atmosphere, helping customers craft unique and meaningful pieces. Many patrons appreciate the attentive service, noting that the staff takes the time to understand their visions and guide them through the ring design process. However, there are also mentions of mixed experiences, particularly regarding customer service handling.

Customer Sentiment: Approximately 70% of customers express high satisfaction with their experience, while 20% have feelings of neutrality and 10% have encountered issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: Mark praised the exceptional custom design experience and noted how the staff made him feel respected and valued during his engagement ring purchase.

Worst Review: Emily was disappointed with the delay in receiving her ring and felt that her concerns were not properly communicated by the staff.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.