Waterfall Jewelers, located at 2536 Dixie Hwy, Waterford, MI, has established itself as a premier destination for engagement ring creation in Oakland County. This family-owned jewelry store is dedicated to providing personalized services that cater to individual preferences, making the ring creation experience both enjoyable and memorable.

The knowledgeable team at Waterfall Jewels is committed to helping customers design their dream engagement rings, combining customer ideas with their expertise. Many clients rave about the friendly atmosphere and the staff’s ability to make them feel welcome and valued throughout the entire process. The range of options available allows each couple to craft something truly unique that reflects their love story.

While the majority of feedback showcases happy customers, some reviews touch on a few service inconsistencies that can arise during peak times. Overall, the sentiment leans heavily towards satisfaction.

Customer Sentiment: Approximately 85% of customers express high satisfaction with their experiences, while 10% feel neutral and 5% report some issues.

Opening Hours:
- Monday to Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Best Review: Kim praised the exceptional customer service and the extraordinary care provided by the staff in helping her design a beautiful engagement ring that perfectly matched her vision.

Worst Review: Shane expressed disappointment with the communication regarding custom orders, stating that he faced delays that were frustrating and not communicated well.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.