Don's Jewelry & Design, located at 116 S Iowa Ave, Washington, IA 52353, is a family-owned jewelry store specializing in fine jewelry with a particular focus on engagement ring creation. The shop is known for its exceptional customer service and attentive staff, which includes the owner Don. The team is dedicated to providing a personalized experience, helping customers design custom engagement rings and offering a wide selection of fine jewelry. They also provide various services, including jewelry repair and cleaning.

With a total of 81 customer reviews analyzed, the overall sentiment reflects a strong positive atmosphere in the store.
Overall Sentiment from Online Customer Reviews:
Positive: 90%, Neutral: 7%, Negative: 3%.

Customers praise the friendly and knowledgeable staff, noting their ability to go above and beyond to meet jewelry needs. However, a few negative comments do mention concerns about specific experiences.

Best Review:
Amber was highly impressed with the customer service and described her experience as amazing, appreciating the staff's assistance in designing a custom ring.

Worst Review:
A customer named Davi expressed disappointment over his interaction regarding a gold necklace, feeling that the staff did not handle his inquiry respectfully.

**Opening Hours:**
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.