Johnson's Jewelers Bench, located at 320 S 14th Ave in Washington, IA, is a cherished local spot for couples looking to create their dream engagement rings. With a strong foundation since 1997, this custom jeweler is known for its personalized service and attention to detail, ensuring that each piece is crafted to the customer’s specific desires and lifestyle.
Chester Johnson, the owner and skilled jeweler, has received numerous accolades from satisfied clientele who appreciate his willingness to listen and collaborate on their jewelry visions. Customers rave about the easy-going process of designing their rings, often citing Chester as not only a craftsman but also a trusted advisor in creating lasting symbols of love. The shop’s inviting atmosphere and commitment to quality have made it a go-to for not just engagement rings, but also repairs and customized jewelry pieces.
Customer Sentiment: Approximately 80% of patrons express high satisfaction, while 10% share neutral feedback, and another 10% report some challenges regarding service.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed
Best Review: Penny spoke highly of the collaborative process in designing her engagement ring setting and wedding band, highlighting Chester's genuine approach and creativity.
Worst Review: A recent customer expressed disappointment over the high cost of a simple service, feeling their experience was frustrating and not worth the price.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 28