D'Ore Jewelry is an upscale, full-service jewelry store located at 38 Jericho Turnpike, Commack, NY 11725. They specialize in creating beautiful engagement rings, offering a range of services including custom design, repairs, and appraisals. The jeweler is well-regarded for its personal service, with the owner, Danny, noted for his expertise and friendly demeanor. The store operates in Suffolk County, making it easily accessible for local residents.
With a total of 72 reviews collected, the overall sentiment from online customer reviews is overwhelmingly positive, with 85% expressing satisfaction with the services. Neutral sentiment stands at 10%, and negative sentiment accounts for around 5%.
Positive reviews highlight the welcoming atmosphere and exceptional service provided by Danny and his staff, emphasizing the quality of the jewelry and repairs. Many customers appreciate their personalized experiences and the store's willingness to accommodate specific requests for custom pieces.
Negative reviews mostly reference occasional service delays and miscommunication regarding repairs, which have led to some customer frustration.
Best Review:
Gabby commended D'Ore Jewelry for providing exceptional service during the engagement ring creation process, praising Danny for his friendliness and knowledge which made the experience enjoyable.
Worst Review:
Rich expressed disappointment when his ring resizing request was mishandled, stating that the store made his ring smaller instead of larger and took longer than expected to correct the mistake.
| Open Hours |
|---------------------|
| Monday 10:00 AM - 6:00 PM |
| Tuesday 10:00 AM - 6:00 PM |
| Wednesday 10:00 AM - 6:00 PM |
| Thursday 10:00 AM - 8:00 PM |
| Friday 9:00 AM - 6:00 PM |
| Saturday 10:00 AM - 6:00 PM |
| Sunday 10:00 AM - 6:00 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 72
Store Phone Number: 6315433673