Sammy's Jewelry, located at 20 Commack Plaza, Veterans Memorial Highway, Commack, NY 11725, is a prominent jeweler specializing in engagement ring creation and providing a variety of jewelry services. With an established reputation since 1996, Sammy's offers custom design services, ensuring that each piece is unique and tailored to customers' preferences. Customers appreciate the craftsmanship and attention to detail, with many highlighting Sammy's expertise in resizing and repairing heirloom jewelry. The staff is often praised for their knowledge and helpfulness, particularly when it comes to guiding clients through the engagement ring selection process.
However, the reviews also indicate some mixed experiences. While many customers commend the quality of the jewelry and the friendly service, there are reports of unprofessional interactions and issues with customer service at times.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
There were a total of 136 reviews considered.
Best Review: DJ praised Sammy as a talented craftsman who provided exceptional service while resizing a vintage wedding ring, making it an important family heirloom once more.
Worst Review: Nicholas described a deeply unsatisfactory experience with Sammy's Jewelry, citing dismissive attitudes from the staff when selecting stones and concerns over pricing and quality, ultimately leading to a loss of trust in their services.
| Opening Hours |
|---------------------|
| Thursday 10 am–7 pm |
| Friday 10 am–6 pm |
| Saturday 10 am–6 pm |
| Sunday 10 am–6 pm |
| Monday Closed |
| Tuesday Closed |
| Wednesday 10 am–6 pm |
Staff Members: Sammy
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 136