Doylestown Gold Exchange is a highly regarded jewelry store located in Doylestown, PA, known for its exceptional engagement ring creation services. This family-owned business, operated by Greg Glemser and Kyle Goodman, offers customers a personal touch in a friendly and welcoming atmosphere. With over 20 years of experience in precious metals, the store is committed to providing fair pricing and high-quality service. Customers can design custom engagement rings that reflect their personal style, receiving expert guidance from the knowledgeable staff.
The store is well-reviewed, gathering a total of 205 reviews that demonstrate strong customer satisfaction. Patrons frequently commend the attentive service and expertise offered by the staff, particularly their willingness to help customers navigate the engagement ring creation process. Positive feedback highlights the professionalism and honesty displayed by the team, making clients feel at ease in their decisions.
However, not all experiences are flawless; a few negative reviews note delays in service and occasional issues with specific aspects of communication, but these seem to be outliers in an otherwise positive pattern of customer interactions.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews showcases a predominantly positive atmosphere, with an estimated score of 90% positive, 8% neutral, and 2% negative.
**Address:** 812 N Easton Rd Condo Unit #1, Doylestown, PA 18902
**Phone Number:** 215-345-6630
**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 9:30 AM - 4:30 PM |
| Tuesday | 9:30 AM - 4:30 PM |
| Wednesday | 9:30 AM - 4:30 PM |
| Thursday | 9:30 AM - 4:30 PM |
| Friday | 9:30 AM - 4:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Best Review:
Karen highlighted the store's ability to create a custom engagement ring that exceeded her expectations, noting the professionalism and creativity of the owner, Greg, and his team. She expressed her satisfaction with the final product, which became a cherished piece for her.
Worst Review:
One customer, Luke, reported feeling disrespected and ignored by staff during his visit. He mentioned a negative interaction where he felt judged based on his appearance and expressed disappointment in the service received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 205
Store Phone Number: 2153456630