Nicholas & Alexandra Jewelers, located at 28 W State St, Doylestown, PA, is a distinguished jeweler specializing in engagement ring creation and custom designs. With a commitment to providing exceptional customer service, the store is staffed by knowledgeable gemologists who prioritize personal consultations to ensure each piece is uniquely tailored to the customer’s vision. The array of services offered includes jewelry repairs, appraisals, and an impressive selection of fine jewelry crafted from gold, platinum, and sterling silver.
With a diverse set of online reviews, the overall sentiment from online customer reviews indicates a very favorable impression, with approximately 95% positive, 4% neutral, and 1% negative feedback based on 25 reviews analyzed.
Customers frequently praise the outstanding service, with many highlighting the personalized experience when designing their engagement rings. They appreciate the attention to detail and the expertise of the staff, specifically noting the professionalism and friendliness of the owner and team.
However, there are occasional comments regarding pricing, suggesting some customers found the costs to be higher than expected, yet many still emphasize the value gained through quality and service.
Opening hours:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 3:00 PM |
| Sunday | Closed |
Staff members mentioned include Nicholas, the gemologist who is noted for his expertise.
Best Review: A customer named Diana highly complimented the welcoming atmosphere of the store, praising the friendly and attentive service provided while making purchases or requesting repairs.
Worst Review: A customer named Emily expressed disappointment over perceived high prices, although she acknowledged the quality of the service she received.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97%
Total Customer Feedback Reviewed: 25