Dubose and Sons Jewelers, Vero Beach, FL
Dubose and Sons Jewelers, located at 953 Old Dixie Hwy, Vero Beach, FL 32960, offers a range of services tailored for engagement ring creation and other jewelry needs. Known for its family-owned atmosphere, the shop prides itself on combining traditional craftsmanship with a welcoming, personal touch. Repairs, custom designs, and a selection of fine jewelry are available, making it a go-to destination for couples seeking that perfect engagement ring.
The store operates under the guidance of knowledgeable staff, including current owner Mike Dubose and Vice President Todd Dubose, who are committed to delivering quality service. Operating in Indian River County, this jeweler has garnered a mix of reviews, with a total of 64 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 15%
Negative: 25%
Positive reviews often highlight the friendly and helpful nature of the staff, with many customers appreciating the personalized service for engagement rings and other jewelry repairs. Specific praise was directed toward the quality and craftsmanship provided, creating a favorable impression of the store's offerings.
Conversely, negative reviews frequently mention dissatisfaction with repair services and miscommunication regarding order expectations. Some customers expressed disappointment with the handling of sentimental pieces, which affected their overall experience.
Best Review:
Malcolm shares a long-standing positive relationship with Dubose and Sons, emphasizing their prompt and attentive service for jewelry repairs and purchases over the years.
Worst Review:
Sue recounts a deeply disappointing experience where a sentimental piece of jewelry was damaged during repair, leaving her heartbroken due to the lack of care and professionalism displayed by the staff.
Operating Hours:
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–4:30 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
- Tuesday: 9 AM–5 PM
Staff Members Mentioned:
- Mike Dubose
- Todd Dubose
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
