John Michael Matthews Fine Jewelry, located at 645 Beachland Blvd, Vero Beach, FL 32963, is renowned for its exceptional engagement ring creation and personalized service. The store specializes in a wide array of fine jewelry, offering custom designs that are tailored to meet individual tastes and preferences. Customers frequently highlight the attentive and professional staff, who are dedicated to providing a welcoming atmosphere, making the engagement ring selection a memorable experience.
Operating hours are as follows:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
The jewelers are praised for their customer service, with particular mention of the owner's commitment to quality craftsmanship. Positive feedback emphasizes the excellent hospitality, knowledgeable staff, and the stunning variety of jewelry available. However, there is some criticism regarding personal interactions, indicating that not every customer has had a satisfying experience.
Overall Sentiment from Online Customer Reviews:
- Positive: 82%
- Neutral: 10%
- Negative: 8%
Highlight Reviews:
Best Review: Robert commended the store for its amazing atmosphere and attentive staff, noting that the genuine care for customer needs truly stands out in their service.
Worst Review: Becca expressed disappointment with the owner's demeanor, feeling that there was more focus on profit than on providing a welcoming service.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members:
- John Michael Matthews (Owner)
Positivity Score: 87%
Total Customer Feedback Reviewed: 128
Store Phone Number: 7722341512