Dunbar Jewelers, located at 4100 Summitview Ave STE 100, Yakima, WA 98908, prides itself on over a century of providing exceptional jewelry services, especially in engagement ring creation. With a strong reputation in Yakima County, this family-owned jewelry store offers a wide selection of fine jewelry and specialized services, including jewelry appraisals, custom designs, and expert repairs. The knowledgeable staff is committed to customer service and ensuring a pleasant shopping experience.
The store is open Tuesday to Friday from 10 AM to 5:30 PM and Saturday from 11 AM to 3:30 PM, remaining closed on Sundays and Mondays. Customers frequently appreciate the extensive selection and personalized service, often mentioning the staff's dedication to excellence in their craft.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from reviews is overwhelmingly positive, with an estimated 90% of customers expressing satisfaction with their experiences. Neutral reviews make up about 5%, while negative sentiments are around 5%, primarily focusing on minor misunderstandings or service delays.
Best Review:
Kim noted that Dunbar Jewelers offers a diverse selection suitable for all budgets, highlighting the attentiveness of the staff during visits.
Worst Review:
Lea mentioned confusion regarding the store's policies on buying gold and diamonds, expressing dissatisfaction but acknowledging that the store does purchase precious metals for scrap.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Tuesday: 10 AM – 5:30 PM
- Wednesday: 10 AM – 5:30 PM
- Thursday: 10 AM – 5:30 PM
- Friday: 10 AM – 5:30 PM
- Saturday: 11 AM – 3:30 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Matthew Gilmore (noted as a fourth-generation jeweler, although additional staff names are not specified).
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 36
Store Phone Number: 5094575113