Jewel Crafters Jewelers, located at 3504 W Nob Hill Blvd. Suite A, Yakima, Washington 98902, is a trusted establishment known for its expertise in custom engagement ring creation and various jewelry services. With a longstanding presence in Yakima County since 1997, the store prides itself on offering unique designs and personalized experiences to customers. Owner Michael Johns has been crafting beautiful jewelry since the age of high school, which adds to the esteemed reputation of this jeweler.
The store offers a range of services, including custom jewelry design using CAD technology, repairs, and jewelry appraisals. Their summer hours are Tuesday through Friday from 10 AM to 6 PM and Saturday from 10 AM to 4 PM. The store is closed on Sundays and Mondays. Customers can conveniently reach the store by calling (509) 457-8023.
Overall, customer reviews reveal a mixed sentiment towards their services. Many reviews highlight the craftsmanship and helpful nature of the staff, showing a commitment to creating meaningful pieces for special occasions. However, some customers have expressed dissatisfaction with service delays and unmet expectations regarding their custom engagements.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Best Review:
Ray noted the exceptional work on his wedding ring, stating the jeweler was quick to repair and resize it while he waited.
Worst Review:
Inez criticized the store, citing poor craftsmanship and repeated delays in getting her ring completed, expressing frustration with the owner's lack of communication.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------------|
| Tuesday: 10 AM - 6 PM |
| Wednesday: 10 AM - 6 PM |
| Thursday: 10 AM - 6 PM |
| Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 4 PM |
| Sunday: Closed |
| Monday: Closed |
Staff Members: Michael Johns