Dunkin's Diamonds, located in New Towne Mall at 400 Mill Ave SE, Suite C8, New Philadelphia, OH 44663, offers an exceptional experience in creating custom engagement rings. The store prides itself on providing friendly and knowledgeable service, ensuring that customers feel valued and respected throughout the purchasing process. With an impressive rating of 4.9 from 335 reviews, it's clear that the staff goes above and beyond to meet customer needs, offering personalized assistance in selecting the perfect diamond or ring design.

The services provided by Dunkin's Diamonds include custom jewelry design, complimentary jewelry cleaning, and expert guidance from their experienced staff. Notably, many customers highlight the welcoming atmosphere and low-pressure sales approach, making it a delightful environment for those looking to find an engagement ring. The store operates in Tuscarawas County and has earned a reputation for its high-quality offerings and customer-centric service.

Operating hours:
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

Employees mentioned include Kathy and Ethan, who are frequently praised for their helpfulness and professionalism.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%

Best Review: Arionne expresses that Dunkin's Diamonds is her go-to jewelry store, commending their attentive service and the wonderful experience she has had during her visits, particularly when designing her engagement ring.

Worst Review: Halie encountered a rude employee who repeatedly mentioned closing time while she browsed, leaving her feeling unwelcome during her shopping experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.