Dunkin's Diamonds, located at 897 Hebron Rd SE, Heath, OH 43056, is a well-regarded jewelry store, particularly known for its exceptional engagement ring creation and personalized service. Operating hours are as follows:

| Day | Hours |
|-----------|-----------------------|
| Monday | 11 AM - 7 PM |
| Tuesday | 11 AM - 7 PM |
| Wednesday | 11 AM - 7 PM |
| Thursday | 11 AM - 7 PM |
| Friday | 11 AM - 7 PM |
| Saturday | 11 AM - 7 PM |
| Sunday | 12 PM - 6 PM |

This family-owned jeweler has garnered a robust reputation for high-quality engagement rings and a variety of fine jewelry. The knowledgeable staff, including notable jewelers like Kris and Karl, are praised for their exceptional customer service and ability to provide a relaxing and pressure-free shopping environment. Customers appreciate the extensive selection of GIA loose diamonds and the personal attention received throughout the buying process, ensuring a gratifying experience from design to purchase.

However, the store is not without criticism. Some reports indicate concerns about past experiences related to repairs and mismatched diamonds, leading to a mixed reputation among shoppers.

Overall Sentiment from Online Customer Reviews:
Positive sentiment is approximately 82%, with neutral at 10%, and negative at 8%. Overall, the atmosphere leans heavily toward satisfaction with the merchandise and service, although some past issues noted by customers remain.

Best Review:
A customer named Brian commended the store for its outstanding service, highlighting how staff members remembered his preferences and provided a relaxed shopping experience, ultimately making him very satisfied with his purchase.

Worst Review:
Eric expressed significant frustration after discovering that a diamond was switched during a resizing service, leading to concerns about the store's integrity, but acknowledged that the issue was eventually resolved after he took action.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.