Duvarney Jewelers, located at 457 Main Street, Fitchburg, Massachusetts, operates in Worcester County and is renowned for its exceptional engagement ring creation services. With a focus on providing superb customer service, the store, which has been in business for over 160 years, specializes in custom jewelry, repairs, and appraisals, ensuring a personalized experience for each customer. Owners Steve Duvarney and his knowledgeable staff are dedicated to helping clients select the perfect ring, often transforming personal ideas into beautiful, cherished pieces.

Reviews overview: Total number of reviews reviewed: 27. Among these, the sentiment leans positively, with many customers highlighting the excellent service and quality of jewelry. However, a few negative experiences were noted regarding customer service during busy periods.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%

Opening Hours:
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: Closed
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 9:30 AM - 4:00 PM
Sunday: Closed

Staff mentioned: Steve Duvarney

Best Review: One customer praised the store as a go-to for engagement rings, emphasizing the staff's attention to detail and exceptional service in creating custom pieces.

Worst Review: A customer expressed dissatisfaction with the service received, feeling brushed off during a busy period when seeking assistance for a jewelry appraisal.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.