E. Scott Originals, located at 199B Highland Ave, Somerville, MA, offers an exceptional experience for engagement ring creation. Owner Emily Scott Surette leads a talented team specializing in handmade, original jewelry inspired by urban life and nature. The shop is known for its bespoke engagement rings, where customers can collaborate closely with Emily to design pieces that truly reflect their vision and style.
With a strong commitment to ethical sourcing, E. Scott Originals utilizes recycled precious metals and antique stones whenever possible, ensuring a unique and sustainable product. The welcoming atmosphere is enhanced by the presence of Mayble, Emily’s Boston Terrier, who adds a personal touch to the shopping experience.
The store operates with the following hours:
- Wednesday: 12 PM - 6 PM
- Thursday: 12 PM - 6 PM
- Friday: 12 PM - 6 PM
- Saturday: 11 AM - 4 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
The business has received a total of 52 reviews, reflecting a generally positive sentiment regarding the quality of service and craftsmanship.
Overall Sentiment from Online Customer Reviews:
Customer feedback indicates a strong positive atmosphere, with approximately 92% of reviews being positive, 6% neutral, and 2% negative.
Best Review:
Samantha praised the custom engagement ring she received from E. Scott Originals, highlighting her satisfaction with the design process and how Emily was honest and attentive in guiding them.
Worst Review:
Lanbo expressed disappointment in the initial customer service, describing a lack of assistance and a feeling of being unwelcomed upon visiting the shop, suggesting a need for improved customer engagement.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members:**
- Emily Scott Surette (Owner)
Positivity Score: 95%
Total Customer Feedback Reviewed: 52
Store Phone Number: 6177762814